Terms and Conditions

Last updated: [01/11/2026]

Welcome to Valentine and Dale (“Valentine and Dale,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website and your purchase of any products from Valentine and Dale. By using our website or purchasing our products, you agree to these Terms.

If you do not agree, please do not use our website.

 

1. Company Information

Valentine and Dale is a Utah-based startup skincare company offering cosmetic and personal care products, including but not limited to body oils, hair oils, and products containing essential oils. All products are intended for cosmetic use only.

 

2. Eligibility

You must be at least 18 years old to make a purchase on our website or have permission from a parent or legal guardian. By using this website, you represent that you meet this requirement.

 

3. Products and Availability

• All products are subject to availability and may be discontinued or modified at any time without notice.

• We reserve the right to limit product quantities per order or per customer.

• Product descriptions, images, and ingredient information are provided for informational purposes only. While we strive for accuracy, we do not guarantee that descriptions are error-free.

 

4. Orders, Pricing, and Payment

• Prices are listed in U.S. dollars (USD).

• Applicable sales tax will be calculated at checkout in accordance with Utah and U.S. tax laws.

• We reserve the right to refuse or cancel any order for reasons including, but not limited to, pricing errors, suspected fraud, or inventory limitations.

• Payment must be received in full before an order is shipped.

 

5. Shipping and Delivery

• Shipping times are estimates only and are not guaranteed.

• Valentine and Dale is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.

• Title and risk of loss transfer to you once the order is handed to the shipping carrier.

 

6. Returns and Refunds

Please review our Return and Refund Policy for full details.

Unless otherwise stated:

• Due to hygiene and safety considerations, opened or used skincare products are not eligible for return.

• Approved refunds will be issued to the original form of payment.

 

7. Product Use, Essential Oils, and Sensitive-Skin Disclaimer

• All Valentine and Dale products are intended for external use only.

• Some products may contain essential oils, botanical extracts, or fragrance components that may cause sensitivity or allergic reactions in some individuals.

• If you have sensitive skin, allergies, are pregnant, nursing, or have a medical condition, consult a qualified healthcare professional before use.

• Always perform a patch test prior to full application of any product.

• Discontinue use immediately if irritation, redness, or discomfort occurs.

Our products are not intended to diagnose, treat, cure, or prevent any disease, and statements made on our website have not been evaluated by the U.S. Food and Drug Administration (FDA).

 

8. Assumption of Risk

By purchasing and using our products, you acknowledge and assume all risks associated with their use, including potential allergic reactions or sensitivities. Valentine and Dale is not responsible for adverse reactions resulting from individual sensitivities, misuse, or failure to follow product instructions.

 

9. Intellectual Property

All content on this website—including text, images, product names, logos, designs, and trademarks—is the property of Valentine and Dale and is protected under U.S. intellectual property laws. Unauthorized use is prohibited.

 

10. User Conduct

You agree not to:

• Use the website for any unlawful or fraudulent purpose

• Attempt to gain unauthorized access to the website or its systems

• Provide false, misleading, or inaccurate information

 

11. Limitation of Liability

To the fullest extent permitted by applicable law, Valentine and Dale shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to your use of our website or products.

Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

 

12. Indemnification

You agree to indemnify, defend, and hold harmless Valentine and Dale from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of our products.

 

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with applicable U.S. laws. 

 

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the revised Terms.

 

15. Governing Law and Venue

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Utah.

 

16. Contact Information

If you have questions about these Terms, please contact us at:

Valentine and Dale
Email: [valentineanddale@outlook.com]
Website: [www.valentineanddale.com]

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17. Wholesale and Authorized Reseller Terms

Wholesale purchasing and resale of Valentine and Dale products is subject to prior written approval and, where required, a separate written wholesale or authorized reseller agreement.

Unless otherwise expressly agreed in writing, wholesale customers and authorized resellers agree to the following:

• Products may be resold only through approved sales channels and in compliance with Valentine and Dale’s brand, pricing, and marketing standards.

• Resale through unauthorized third-party marketplaces, auction sites, or discount platforms is strictly prohibited without prior written consent.

• Wholesale pricing, minimum order quantities, payment terms, and fulfillment timelines are determined solely by Valentine and Dale and may be modified at any time.

• All wholesale purchases are final sale, except as required by applicable law or expressly stated in a written agreement.

• Wholesale customers are responsible for maintaining all required business licenses, resale certificates, and compliance with all applicable federal, state, and local laws, including consumer protection and labeling requirements.

Valentine and Dale reserves the right to audit, suspend, or terminate any wholesale or reseller relationship for non-compliance, brand misuse, or conduct that may harm the reputation of the brand.

 

18. Influencer, Creator, and Brand Ambassador Relationships

Any collaboration with influencers, creators, or brand ambassadors (“Influencers”) is subject to prior approval and may require a separate written agreement.

Unless otherwise expressly agreed in writing:

• Influencers must comply with all applicable laws, including FTC endorsement and disclosure guidelines, and must clearly disclose any material connection with Valentine and Dale.

• Influencers may not make medical, therapeutic, disease-related, or FDA-regulated claims regarding Valentine and Dale products.

• All content created in connection with Valentine and Dale must be truthful, accurate, and consistent with brand values.

• Valentine and Dale retains a non-exclusive, royalty-free right to use, reproduce, distribute, and display Influencer content for marketing and promotional purposes, unless otherwise stated in a written agreement.

• Influencers are independent contractors and are not employees, agents, or representatives of Valentine and Dale.

Valentine and Dale reserves the right to terminate any influencer relationship immediately for non-compliance, reputational risk, or violation of these Terms.

 

19. Affiliate Program Terms

Participation in any Valentine and Dale affiliate or referral program is subject to approval and ongoing compliance with these Terms and any program-specific policies.

Affiliates agree that they shall:

• Use only approved links, trademarks, and marketing materials provided by Valentine and Dale.

• Refrain from misleading, deceptive, or non-compliant marketing practices, including false product claims or unauthorized discounting.

• Comply with all applicable advertising, consumer protection, and FTC disclosure laws.

• Not bid on or misuse Valentine and Dale trademarks in paid search advertising without express written permission.

Commission eligibility, rates, and payout schedules are determined solely by Valentine and Dale and may be modified or discontinued at any time. Valentine and Dale reserves the right to withhold or revoke commissions resulting from non-compliant or fraudulent activity.

 

20. Brand Protection and Intellectual Property Enforcement

All trademarks, trade dress, logos, product names, imagery, and proprietary materials associated with Valentine and Dale are the exclusive property of Valentine and Dale.

Wholesale partners, influencers, and affiliates are granted a limited, revocable, non-transferable license to use approved brand assets solely for authorized purposes. Any unauthorized use, modification, or misrepresentation of brand assets is strictly prohibited.

 

21. No Partnership, Agency, or Exclusivity

Nothing in these Terms or any related relationship shall be deemed to create a partnership, joint venture, agency, franchise, or employment relationship between Valentine and Dale and any wholesale customer, influencer, or affiliate.

Unless expressly agreed in writing, no relationship shall be exclusive.

 

22. Reservation of Rights

Valentine and Dale reserves the right, in its sole discretion, to:

• Require separate written agreements for wholesale, influencer, or affiliate participation

• Modify, suspend, or terminate any program at any time

• Enforce brand standards and compliance requirements

• Take legal action to protect its intellectual property, reputation, and commercial interests.